Frequently Asked Questions
Frequently Asked Questions from the FireFlex knowledge base.
- FireFlex Integrated Fire Protection Systems: What Are They and Why Would You Choose One?
- How to contact your FireFlex dedicated sales representative
- FireFlex Training Resources
- Contact FireFlex: How to Route Your Request
- Who is my FireFlex point of contact for my region?
FireFlex System Selector
Learn how to select and configure your next FireFlex system, its type, style, release, size and choose from a large list of options.
- How to Select the Right FireFlex System Using the FireFlex System Selector
- FireFlex System Selector: What Information Do You Need Before Requesting a Quote?
- How to Choose Between Wet, Dry, Preaction, and Deluge Fire Protection Systems
- What do preaction non-interlock, preaction single interlock, and preaction double interlock mean, and when should I choose each one?
- FireFlex system style: Skid vs Cabinet No Panel vs Cabinet VFR-500
AHJ & Compliance Center
Industry standards and requirements based on code
- ICAF Compliance and Release Option Selection
- Is VACTEC FM approved, and when should I choose a vacuum system?
- Is FireFlex 1230 compliant with NFPA 2001, UL/ULC, and FM requirements?
- What is the difference between cULus, ULC, FM, and AHJ approval for FireFlex systems?
- Is TOTALPAC 3 compliant with cULus, CAN/UL, and FM requirements?
Sales & Technical Support Request
Collaborate with our teams to get the best out of our solutions.
- Choosing a FireFlex System: How Do You Match the Product to the Application?
- Customer Service Requests
- Quotes & Sales Requests
- What Information Do You Need Before Requesting a FireFlex Quote?
- Distribution Network
Systems Overview
Discover a wide range of integrated fire protection systems, ready to protect your next application or hazard.
- What Is TOTALPAC®3 and When Should You Choose It?
- What Is TOTALPAC® N2 and Why Would You Choose Nitrogen Fire Protection?
- FireFlex TOTALPAC 3 Overview: What Is TOTALPAC 3 and When Should You Use It?
- FireFlex DUAL: What Is It and When Should You Choose It?
- What Is TOTALPAC®X and When Is It Better Than a Standard Indoor Cabinet?
After Installation
- FireFlex Dual Maintenance: How Do You Test the Preaction Side Without Filling the Sprinkler Network?
- FireFlex Maintenance Basics: What Should Owners Do After Installation?
- After Installation: FireFlex System Maintenance Expectations
TOTALPAC N2
The best corrosion mitigation system, nitrogen-based.
- FireFlex TOTALPAC N2: How Does Nitrogen Help Reduce Corrosion in Dry or Preaction Systems?
- TOTALPAC N2: Why Add Nitrogen Generation to a Preaction System?
- FireFlex TOTALPAC N2 Maintenance: What Should You Monitor on the Nitrogen Side?
- How Does Nitrogen Help Protect Dry and Preaction Fire Sprinkler Systems?
VACTEC
Vacuum-based fire protection systems are another corrosion mitigation solution.
- What Is FIREFLEX® VACTEC® and When Should You Choose Vacuum Technology?
- What Is FireFlex VACTEC and When Should You Choose a Vacuum Fire Protection System?
- FireFlex VACTEC Inspection Checklist: What Should You Check and How Often?
- FireFlex VACTEC Troubleshooting: Why Is My System Losing Vacuum?
- FireFlex VACTEC: How Does a Vacuum Sprinkler or Preaction System Work?
ICAF
Foam-based fire protection systems.
- What Is Fomtec Enviro ARK SFFF Foam and When Is It Used With FireFlex ICAF?
- FireFlex ICAF Maintenance: How Often Should an ICAF System Be Inspected and Tested?
- When Is FireFlex ICAF a Better Fit Than Traditional Water-Based Protection?
- How Do You Inspect and Maintain a FireFlex ICAF Compressed Air Foam System?
- FireFlex ICAF: What Applications Is a Compressed Air Foam System Best For?
TOTALPAC 3
Discover how the legend can protect your application.
- FireFlex TOTALPAC 3 Maintenance: Which Components Need the Most Attention During Service?
- TOTALPAC X vs. TOTALPAC 3: What Is the Difference?
- TOTALPAC 3: How Do You Choose the Right Configuration?
- FireFlex TOTALPAC 3: Which Configuration Is Right for Your Facility?
TOTALPAC X
- FireFlex TOTALPAC X for Outdoor Installations: Maintenance Issues to Expect
- TOTALPAC X: When Should You Choose It Instead of TOTALPAC 3?
- When should I choose TOTALPAC X for outdoor or freezing conditions?
FireFlex DUAL
- FireFlex Dual: When Do You Need Clean Agent and Preaction in One System?
- FireFlex 1230 vs FireFlex DUAL: Which System Is Better for Sensitive Spaces?
- What Is FireFlex® DUAL and When Do You Need Both Clean Agent and Sprinklers?
FireFlex 1230
- FireFlex 1230 Maintenance Guide: What Should Be Checked on a Clean Agent System?
- FireFlex 1230: When Should You Use a Clean Agent System Instead of Sprinklers?
- FireFlex 1230 Clean Agent System: When Should You Choose It?
- Is FireFlex 1230 the right clean agent system for protecting a mission-critical room?
- FireFlex 1230 Maintenance: Owner Checks Before Calling for Service
Ordering & Manufacturing
- How to Order a FireFlex System: Information to Prepare
- What Is an Integrated Fire Protection Skid System, and When Should You Use One?
Installation
- FireFlex Installation Planning: What Should Be Confirmed Before Startup?
- Installing a FireFlex System: What Should Contractors Do Before Startup?
- FireFlex Installation Planning: Pre-Set Confirmation Checklist
- FireFlex Installation Checklist: What Should Be Verified Before Startup?
Delivery & Receiving
- FireFlex Delivery and Receiving Checklist: What Should You Inspect When the System Arrives?
- Receiving a FireFlex System: What Should You Check at Delivery?
- Ordering a FireFlex System: What Happens After You Place the Order?
- How long does it take to receive a FireFlex system?
- What Should You Check When Receiving, Installing, and Commissioning a FireFlex System?