How to Order a FireFlex System: Information to Prepare
Before ordering a FireFlex system, you should prepare the system type, system style, release method, pipe diameter, required options, project information, and shipping details. The goal is to define the exact configuration early so the order can be processed correctly and manufacturing or quotation delays can be reduced
FireFlex configuration forms consistently follow this logic. In the ordering instructions for configuration forms, buyers are told to begin by choosing the type of system, then the style and triggering or release method, then select the correct catalog number for the required diameter, and finally add the necessary options.
The most important information to gather
1. System type
Examples may include:
- Preaction
- Deluge
- Dry pipe
- Wet pipe
- Clean agent
- Dual integrated systems
- Nitrogen-integrated systems
2. System style
Depending on product family, this may include:
- Non-interlock
- Single interlock
- Double interlock
- Remote controlled
- Self-contained
- Skid mounted
- Cabinet with or without panel
3. Release method
This may include:
- Electric
- Pneumatic
- Pneu-electric
- FireCycle III
- SureFire
- Hydraulic
- Remote releasing panel by others
4. System diameter
Configuration forms commonly require selection by diameter, such as 1.5", 2", 3", 4", 6", or 8" depending on the product.
5. Required options
Options may include, depending on product line:
- Shut-off valve and sight glass
- Semi-flanged inlet/outlet
- Full flanged arrangements on request
- Air supply style
- Dehydrator
- Relay modules
- Annunciators
- Class A circuit options
- Seismic construction
- Gas analyzer or nitrogen supervision accessories
Project information usually needed
Configuration and order forms also commonly ask for:
- Company name
- Buyer name
- Project name
- Engineer name
- Quantity
- Purchase order number
- Ship-to address
- Notes
That information is simple, but incomplete entries often slow order review.
Why complete configuration matters
FireFlex systems are often built to order. Configuration form language for FireFlex order processes makes clear that special-order units are manufactured specifically for the order and may not be easily returnable for credit without authorization. That means it is better to spend more time defining the order than correcting it after production begins.
Helpful tools and resources
FireFlex also directs customers to product resource pages and to the FireFlex System Selector for available options and product IDs on certain product lines.
For example, product resource pages for FireFlex 1230, DUAL, and TOTALPAC 3 point users to datasheets, manuals, specifications, and selector tools.
Practical example
A contractor ordering a preaction system should not simply request “a 4-inch unit.” A useful order package would specify:
- Product family
- System type and interlock style
- Release method
- Whether a panel is included
- Required air supply arrangement
- Any trim options
- Electrical preferences
- Project and ship-to details
That level of definition helps avoid incorrect catalog selection.
Frequently Asked Questions
What is the first thing to choose when ordering?
The system type, followed by style and release method.
Why are options important so early?
Because many FireFlex systems are built to order and option sets affect the final configuration.
Should I use one form for multiple different systems?
No. Configuration instructions indicate separate forms may be needed when units differ by size or type.